Mon, 16 Nov 2026
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11:00

University of Zürich
As artificial intelligence (AI) becomes increasingly capable of supporting complex decisions, organizations face a fundamental question: When should humans move beyond collaborating with AI to delegating decision authority to it? Although prior research has extensively examined whether individuals follow AI recommendations, we know considerably less about when they are willing to relinquish control altogether and whether they appropriately adjust such decisions as AI capabilities change. We investigate this question in a controlled experiment in which participants perform a repeated strategic search task, initially collaborating with an AI advisor before deciding whether to delegate subsequent decisions entirely to the AI. We experimentally vary AI performance, including consistently high and low quality, sudden performance deterioration, and gradual improvements or declines. We further distinguish between delegation decisions that are binding for the remainder of the task and those that allow participants to periodically reconsider and reclaim control. This design enables us to examine how individuals learn about AI capabilities, translate their experience into automation decisions, and respond to changes in AI reliability. By distinguishing the decision to follow AI advice from the decision to delegate decision authority, our study advances understanding of the behavioral foundations of AI automation and the conditions under which human oversight adapts to the evolving capabilities of AI.
